- Mission and values
CREATING GREAT GUEST EXPERIENCES
BY EXCEEDING EXPECTATIONS ON QUALITY, VALUE & SERVICE EVERYDAY
Pride: employees take great satisfaction and energy in aligning their day-to-day actions and decisions with in mind, our restaurants and franchisee’s needs, in an atmosphere of mutual help that maximizes returns and success for all.
Craftsmanship: employees dedicate themselves in being the best in their field of expertise and in improving continuously their skills, knowledge and level of service.
Integrity: employees deal fairly in all interactions by being trustworthy, objective in decisions and actions and in avoiding conflict of interest with franchisees, shareholders, teammates and suppliers. “We do what we say we are going to do”.
Service: employees aim to achieve standards of service to our franchisees and towards our internal departments; and their needs are a primary focus of one’s actions in a manner that matches their commitment to themselves. “We serve those who serve our Guests”.